Can I have a SNR reset please

[#1]

Hi,

Could I have a SNR reset please, so far this year router has reported 50 drops (some were caused by a faulty power grid locally) but router has usually reconnected at around the previous 9-11mb which I'm happy with but on the 16th it droped to around 4 and hasn't come back up. Router log and stats below.

Thanks in advance

Steve

Router log:

Date	Time	Messages
24/01/2020	18:02:59	Received valid IP address from server. Connection UP.	Manual disconnect from router interface
16/01/2020	17:59:39	Line 0: ADSL link up, Bearer 0, us=539, ds=3995
16/01/2020	17:58:37	Line 0: ADSL link up, Bearer 0, us=1087, ds=6807
16/01/2020	17:56:50	Line 0: ADSL link up, Bearer 0, us=1112, ds=9143
16/01/2020	17:12:50	Line 0: ADSL link up, Bearer 0, us=1103, ds=10895
16/01/2020	13:03:56	Line 0: ADSL link up, Bearer 0, us=1112, ds=10332
16/01/2020	12:46:19	Line 0: ADSL link up, Bearer 0, us=1107, ds=10451
16/01/2020	09:38:44	Line 0: ADSL link up, Bearer 0, us=1107, ds=10543

Current router stats:

Downstream	Upstream
Line Coding (Trellis)	On	On
SNR Margin (dB)	20.4	13.6
Attenuation (dB)	37.5	26.0
Output Power (dBm)	0.0	10.4
Attainable Rate (Kbps)	8208	944
Rate (Kbps)	3995	539

[#2 · Accepted solution]

Hi Steve

I've just put through an SNR reset now, you should hopefully see an increase within the next 4 hours although you may need to reboot your router after that time. Let us know how you get on

[#3]

Thank you, nothing altered till I rebooted the router this morning, now I have:

	Downstream	Upstream
Line Coding (Trellis)	On	On
SNR Margin (dB)	6.1	5.7
Attenuation (dB)	40.5	25.8
Output Power (dBm)	0.0	12.6
Attainable Rate (Kbps)	10624	1120
Rate (Kbps)	10575	1127

[#4]

No problem, that's looking a lot better!

Let us know if there's anything else you'd need help with