Can I have a SNR reset please
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Can I have a SNR reset please
24-01-2020 10:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
Could I have a SNR reset please, so far this year router has reported 50 drops (some were caused by a faulty power grid locally) but router has usually reconnected at around the previous 9-11mb which I'm happy with but on the 16th it droped to around 4 and hasn't come back up. Router log and stats below.
Thanks in advance
Steve
Router log:
Date |
Time |
Messages |
|
24/01/2020 |
18:02:59 |
Received valid IP address from server. Connection UP. |
Manual disconnect from router interface |
16/01/2020 |
17:59:39 |
Line 0: ADSL link up, Bearer 0, us=539, ds=3995 |
|
16/01/2020 |
17:58:37 |
Line 0: ADSL link up, Bearer 0, us=1087, ds=6807 |
|
16/01/2020 |
17:56:50 |
Line 0: ADSL link up, Bearer 0, us=1112, ds=9143 |
|
16/01/2020 |
17:12:50 |
Line 0: ADSL link up, Bearer 0, us=1103, ds=10895 |
|
16/01/2020 |
13:03:56 |
Line 0: ADSL link up, Bearer 0, us=1112, ds=10332 |
|
16/01/2020 |
12:46:19 |
Line 0: ADSL link up, Bearer 0, us=1107, ds=10451 |
|
16/01/2020 |
09:38:44 |
Line 0: ADSL link up, Bearer 0, us=1107, ds=10543 |
Current router stats:
Downstream | Upstream | |
Line Coding (Trellis) | On | On |
SNR Margin (dB) | 20.4 | 13.6 |
Attenuation (dB) | 37.5 | 26.0 |
Output Power (dBm) | 0.0 | 10.4 |
Attainable Rate (Kbps) | 8208 | 944 |
Rate (Kbps) | 3995 | 539 |
Fixed! Go to the fix.
25-01-2020 4:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Steve
I've just put through an SNR reset now, you should hopefully see an increase within the next 4 hours although you may need to reboot your router after that time. Let us know how you get on
Re: Can I have a SNR reset please
26-01-2020 12:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank you, nothing altered till I rebooted the router this morning, now I have:
Downstream | Upstream | |
Line Coding (Trellis) | On | On |
SNR Margin (dB) | 6.1 | 5.7 |
Attenuation (dB) | 40.5 | 25.8 |
Output Power (dBm) | 0.0 | 12.6 |
Attainable Rate (Kbps) | 10624 | 1120 |
Rate (Kbps) | 10575 | 1127 |
Re: Can I have a SNR reset please
26-01-2020 12:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Can I have a SNR reset please