cancel
Showing results for 
Search instead for 
Did you mean: 

Buffering

valart
Grafter
Posts: 418
Thanks: 1
Registered: ‎09-10-2007

Buffering

I have been watching some of the live sports of the Olympic Games on the BBC website it as been ok most of the time but there was a lot of buffering last night can someone explain why this happens with me sometimes and is there anything I can do.
11 REPLIES 11
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Buffering

Quote
can someone explain why this happens with me sometimes

So it's happening outside of the Olympics?  Do you know what your broadband speed is?
Kelly Dorset
Ex-Broadband Service Manager
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

Kelly , I have noticed at certain times , afternoons mainly a lot of web pages seam to take more time loading  Huh
i just put it down to the Olympics
i have 80/20 fibre extra 
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Buffering

hmm.  If it is, I don't think it's us!  We've got some test streams and stuff running and they have been perfect.  Our graphing is looking great too 😕
What exchange are you on?  Could be congestion at the exchange?
Kelly Dorset
Ex-Broadband Service Manager
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Buffering

Might be worth signing up for a TBB monitor, it'll show when latency kicks in on your line and what levels it's affected.
http://www.thinkbroadband.com/ping
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

Kelly i am on pcl-ag04.  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

TBB meter  Huh i dunno what its doing all i get is a full RED box ? Router is set to receive ping request .
is it as i am fibre ?
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Buffering

No, there are a few on fibre.
The router needs to respond to a ping and usually a solid red graph indicates that it is not....or it's turned off.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

@Strat i have started a new meter . and an trying with firewall off
Nope firewall Off still getting just plain Red  Sad
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Buffering

@rongtw
Does the trace from http://users.plus.net/@gateway_custom?debug-ip=1 show your router's entry on the last line?
David
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

this is what i get
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Buffering

Smiley its working now  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .