Buffering
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Buffering
06-07-2013 5:19 PM
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Re: Buffering
06-07-2013 5:51 PM
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Re: Buffering
08-07-2013 1:42 PM
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We're not aware of anything obvious or any widespread reports of any issues on Saturday. Not that it should have had an impact but I would imagined to see more expected to see any such issues flagged on Sunday rather than Saturday.
Adam
Re: Buffering
08-07-2013 2:55 PM
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Ex-Broadband Service Manager
Re: Buffering
08-07-2013 6:49 PM
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samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Buffering
09-07-2013 9:07 AM
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Ex-Broadband Service Manager
Re: Buffering
09-07-2013 8:16 PM
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How is my profile set too high am on 80/20 & getting 72/17
ok its dropped a bit from normal
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Re: Buffering
09-07-2013 8:44 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Buffering
09-07-2013 8:53 PM
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Re: Buffering
09-07-2013 10:28 PM
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Re: Buffering
09-07-2013 11:43 PM
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Quote from: ukste20 hey plusnet guys ive noticed on my mum, brothers accounts it shows 7.5 meg speeds but the max they can get it 2 meg so maybe theres some kinda error in the PN portal
My PN profile shows same problem. Shows current line speed as 7.15mb, it's never higher than 2.0 - 2.3mb. Router shows current connection as 2.592mb which is as high as it gets.
Obviously something wrong with PN stats.
Re: Buffering
10-07-2013 11:38 AM
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@rongtw
Yes, your profile looks fine now.
@ukste20
Mind PMing their usernames over please so I can do some digging?
@Grezzer36
In your case the IP profile at BT's side had lowered, I've submitted an SNR reset which should see that right within a couple of hours. I'll check the BT IP profile later today and make sure the profile on our side matches.
Re: Buffering
10-07-2013 1:14 PM
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Re: Buffering
10-07-2013 1:58 PM
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I just wanted to update you that the mismatch between BT's profiles and ours as some of you have notices has already been picked up on and we're dealing with this specific issue on problem 75634
Adam
Re: Buffering
10-07-2013 1:59 PM
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