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Broadband

Lauragibson1990
Newbie
Posts: 1
Registered: ‎07-01-2017

Broadband

My broadband went down this afternoon I followed the online steps of trouble shooting and had to use and old box,the yellow lights are now all on and my phone keeps picking up and dropping the wifi.It says it could take 3 days to be back to normal.When I go on my PC a plusnet message come up saying broadband set up and a loading bar which says please wait,iv been on this now for an hour does anyone know if this is normal?Thanks
2 REPLIES 2
shutter
Community Veteran
Posts: 20,675
Thanks: 3,111
Fixes: 45
Registered: ‎06-11-2007

Re: Broadband

Have you re-booted the router?   have you checked your connection Icon to see if your router is broadcasting it`s i.d for you to pick up...

 

you may find this has been moved to another board ....

Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Broadband

Hi there,

 

I can see you spoke to one of my colleagues on Saturday and they advised of why this is happening.

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.