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Broadband traffic by number of customers using the network graph broken

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Broadband traffic by number of customers using the network graph broken

http://www.plus.net/support/network_performance/broadband_bandwidth_usage.shtml
Third graph: This is saying that there are no customers online and downloading, although the total users online line looks OK.
Live graph:
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
4 REPLIES 4
bobpullen
Community Gaffer
Community Gaffer
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Registered: ‎04-04-2007

Re: Broadband traffic by number of customers using the network graph broken

The 'Broadband Traffic By Usage' graph on that page isn't accurate either and AIUI was going to be removed/replaced during the migration of services to our new data centre in Sheffield.
TBH a lot of the graphing needs updating/replacing, especially since we've upgraded our graphing platform internally. Graphing is on the list of things to do however I'll make sure this particular graph has been accounted for so that it doesn't go unlooked.
Edit: problem 59947

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,869
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Registered: ‎04-04-2007

Re: Broadband traffic by number of customers using the network graph broken

Now fixed (as can be seen from your embedded image).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Broadband traffic by number of customers using the network graph broken

Third graph isn't there in Firefox
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Broadband traffic by number of customers using the network graph broken

... and it's disappeared from the first post on this topic.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)