Broadband stuck with an orange light
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Broadband stuck with an orange light
Broadband stuck with an orange light
09-07-2020 4:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Broadband stuck with an orange light
09-07-2020 4:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@jessgeddes25 Welcome to the forums. If you have a line fault, that will be the reason - the broadband signal come down the same line as your phone, so if you have a line problem, your internet connection will be affected.
Wait until you are advised the phone problem is fixed (or you can hear a dial tone), and then check your router again.
Re: Broadband stuck with an orange light
12-07-2020 4:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello @jessgeddes25,
I am sorry you are experiencing an issue with your phone and connection. We are also sorry for any inconvenience this has caused and the issue has been raised to our suppliers. Our faults team will keep you updated via your fault ticket here.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Broadband stuck with an orange light