Hi Plusnet can you help please as unable to resolve this via your website. My broadband speed this morning is just 1.0 Mbps, I can’t even download my newspaper. I’ve been away for four weeks during which time the router was switched off. I’ve done all the usual checks to no avail.
Re: Broadband speed
I've checked your circuit and can see that your router is in sync at just over 2.7Mbps.
This is within the 1-3.5Mbps Estimates are supplier are providing for this line, you can check this yourself by poppping your Landline Number into the DSL Checker
Is the speed issue on your side solely occurring on wireless connections or wired also?