Broadband speed drop after line repair

[#1]

After one week of a noisy phone line, coupled with frequent broadband disconnections, these problems were solved by Openreach replacing a corroded connector on the nearby telegraph pole. Since this was done (three days ago) my broadband speed has declined from around 15Mbps to 0.4Mbps. I understand that it is normal for speed to drop temporarily after such a repair, but to this extent? How long should it take for the speed to recover?

The exchange is in the next road and no further than the nearest green cabinet.

[#2 · Accepted solution]

Sorry to hear that.

The line speeds were restricted due to the phone fault that you had but have now increased.

If you retest the speeds now you should see a improvement.

[#3]

Yes indeed, it has even increased to 16.5Mpbs. Thank you.

[#4]

Glad to hear it!