Broadband speed - can it go any faster?

[#1]

Hi,
Is there anything that can be done to improve my speed?
When I joined Plusnet I was getting speeds that averaged out at 5.08 Mb
I appreciate that this was in the Broadband "Training Period" But I had no issues with quality.
I am now lucky if I get 3.3 Mb the same I was getting before ADSL2+
I have a new Thompson router with new filters (about 6 weeks old - I’m a new customer)
The router is plugged directly in to the master BT socket.
Is there anything that can be done?
Or is this the best I can hope for.
We are so far behind in this country with respect to some of the far eastern countries.
I'm sure that one day we will drag ourselves into the 20th century and even have
eyes on the 21st century - one day but I’m not holding my breath!
Regards

H.
====================================================
From: http://www.speedtester.bt.com/
Phone exchange:      WREXHAM NORTH
Estimated line speed: 4.0Mb (This may vary between 3Mb and 5Mb) - Checked on 2011-05-19 18:22:28
Current line speed:  3.5 Mb

====================================================
From: http://www.speedtester.bt.com/
Download speed achieved during the test was - 3077 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :4536 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps

Upload speed achieved during the test was - 363 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbps

====================================================
From: Router Thompson TG585 v8 (8.2.7.8)
DSL Connection
Link Information

Uptime: 6 days, 5:32:18
DSL Type:                                    G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]:    23,402 / 4,816
Bandwidth (Up/Down) [kbps/kbps]:            448 / 4,536
Data Transferred (Sent/Received) [GB/GB]:    1.90 / 203.68
Output Power (Up/Down) [dBm]:                12.0 / 20.0
Line Attenuation (Up/Down) [dB]:            20.5 / 37.5
SN Margin (Up/Down) [dB]:                    24.0 / 7.0
Vendor ID (Local/Remote):                    TMMB / TSTC
Loss of Framing (Local/Remote):              35 / 0
Loss of Signal (Local/Remote):              3 / 0
Loss of Power (Local/Remote):                0 / 0
Loss of Link (Remote):                            0
Error Seconds (Local/Remote):                131,079 / 0
FEC Errors (Up/Down):                        0 / 0
CRC Errors (Up/Down):                        40,847 / 8,193
HEC Errors (Up/Down):                        2,816 / NA
====================================================

[#2]

The basic answer is that you should be seeing much better speeds.
I assume that you are connected to the master socket not the test socket.
If this is correct can you connect to the test socket with nothing else connected and report the stats from the router then plug in your phone to the test socket filter and see if they change.
Note when connected to the test socket all the other telephone point should be dead

[#3]

Yes it is plugged into the master socket.
I will plug into the test socket and report back
thanks for the reply.
H.

[#4]

This is the same tests but plugged directly into the Master Socket Test Point.
(removing the bottom half of the front plate (it has a BT logo on it not an OpenReach logo),
=============================================================
Phone exchange:    WREXHAM NORTH
Estimated line speed:    4.0Mb (This may vary between 3Mb and 5Mb) - Checked on 2011-05-19 18:22:28
Current line speed:    3.5 Mb

=============================================================
Download speedachieved during the test was - 3159 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Additional Information:
Your DSL Connection Rate :8532 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps

>Upload speed achieved during the test was - 356 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 448 Kbps

=============================================================


DSL Connection Link Information

Uptime: 0 days, 0:01:15
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 23,271 / 8,944
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,535
Data Transferred (Sent/Received) [kB/kB]: 32.00 / 148.00
Output Power (Up/Down) [dBm]: 12.0 / 20.0
Line Attenuation (Up/Down) [dB]: 20.5 / 37.0
SN Margin (Up/Down) [dB]: 24.0 / 7.0
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 5,026 / 0
CRC Errors (Up/Down): 8,503 / 93
HEC Errors (Up/Down): 3,817 / 18

[#5]

Normal master socket
Bandwidth (Up/Down) [kbps/kbps]:            448 / 4,536
Line Attenuation (Up/Down) [dB]:            20.5 / 37.5
SN Margin (Up/Down) [dB]:                    24.0 / 7.0
Test socket
Bandwidth (Up/Down) [kbps/kbps]:  448 / 8,535
Line Attenuation (Up/Down) [dB]:  20.5 / 37.0
SN Margin (Up/Down) [dB]:  24.0 / 7.0
Your internal wiring is really mucking things up
How many wires are connected to the removable faceplate - there should only be two http://www.kitz.co.uk/adsl/socket.htm
Just to add that speed tests and current line speed are irrelevant at the moment

[#6]

There seemed to be a two cable cores with a few wires each.
I will remove it again and take a photo and note the numbers all the wires go to.
Just out of curiosity.
Why do the speed tests not matter at the moment?
As I have removed the internal wiring why did I not see an immediate jump is broadband speed?

[#7]

Because your speed is limited by the IP profile and the Plusnet mirror of it which they call Current Line Speed
The IP profile is set according to the sync speed (doesn't sound unreasonable does it) BUT it drops almost instantly on a low sync even and then takes about 3 days to go back up again if the sync speed increases and remains at a higher level

[#8]

I  have 6 wires.
Connector 1 is Green
Connector 2 is Blue
Connector 3 is Orange
Connector 4 is White/Green
Connector 5 is White/Blue
Connector 6 is White/Orange
see attached photo

[#9]

This link tells you what to do:
http://www.kitz.co.uk/adsl/socket.htm

[#10]

So if I have this correct.
I remove the 4 wires from cons 1, 3, 4, 6
Leaving wires to conn 2 & 5
And I wont bugger it all up?
Why are there 6 wires connected in the first place?
If I understand it correctly the wires coming out of the back of the face plate disappear of into the wall, take some mysterious path around the walls of my house up to the socket in the master bedroom picking up all sorts of interference on the way.
So if I remove all 6 wires from the connectors all that will happen is that the socket in the bedroom wont work.
But the DECT phone plugged into the ADSL filter along with the router that is in the master socket will work.
All the phones around the house are DECT no wires needed.
The socket in the bedroom is now decorative.
Or am I about to monumentally screw things up?
And be left without phone or broadband!
H.

[#11]

Lol
DONT remove all 6 wires. Leave in 2 & 5. They should be the only ones needed.
You should be just left with 2 & 5 -  White/blue & blue/white. I did it and it helped a lot.

[#12]

Thanks for that
I will leave the two wires.
I obviously don't understand.
I though ALL these wires were internal.
So how does the test socket work?
If I have removed the front plate from the box and plugged the router into the test socket how do I have connectivity to the outside world as the front panel (now hanging down) and the test socket are not connected, are they?
H.

[#13]

All wires are internal, the external wires are terminated inside the box and go to the 'test socket' If you do not want to remove the wires you could just use the test socket.
The wires are
2 + 5 are the A and B wires to the extension
3 ring wire
4 Earth which is only used for certain external equipment.
1 + 6 for business extension.

[#14]

The panel that is hanging down slots into the test socket when put back on. So the main wires come in via the test socket & connect you to the outside world.

[#15]

That's what i thought.
so the post from a previous poster who said
"Leave in 2 & 5. They should be the only ones needed as they come in from the outside line."
is mis-informed?
I was just going to use the test socket and hope the line speed built up to a faster level.