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Broadband phone service

paulcobb
Grafter
Posts: 145
Registered: ‎30-07-2007

Broadband phone service

Since the aborted upgrade of the broadband phone service yesterday my phone service has been broken.
It was working fine up till then (Ticket 22503392).
I'm told you are working on getting the upgrade sorted but I don't think that this will fix my problem?
3 REPLIES 3
Mand
Grafter
Posts: 5,560
Thanks: 2
Registered: ‎05-04-2007

Re: Broadband phone service

Hi there,
The maintenance certainly shouldn't have broken the service, as the changes were rolled back entirely.
I can see our networks team have responded to your ticket, are you still having problems?
paulcobb
Grafter
Posts: 145
Registered: ‎30-07-2007

Re: Broadband phone service

Yes still having probs.
I have replied with more info to CS.
Outgoing calls still broken.
Have restored factory defaults to phone adaptor and reconfigured just in case.
Symptoms still the same though.
At a loss as to what is wrong as these settings worked pefectly before
Paul
itsme
Grafter
Posts: 5,924
Thanks: 2
Registered: ‎07-04-2007

Re: Broadband phone service

The server probably need a reboot as I also not able to make outgoing calls. The normal problem of timeouts. Why not fit a time switch to the server so that it reboots everyday?