Hi,
We're just waiting on the completion on your Telephone Order, once that's sorted we can get moved on with your broadband. It's all in hand and we will be in touch once that has completed. You should receive a text message.
I can understand that you are worried as you have read other posts about problems that they have had, however, as it stands it is very much in hand and I want to assure you that we'll do everything we can to ensure that this goes through smoothly.
