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Broadband keeps dropping out/going slow

Christianlewis
Newbie
Posts: 1
Registered: ‎07-06-2018

Broadband keeps dropping out/going slow

Hi
Hope you can help as I've tried all the suggested fixes from your video online. My broadband keeps going slow and dropping out. It's only occurred over the last 36-48 hours with no issues before. Location is Belfast BT4 2AT
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Broadband keeps dropping out/going slow

Sorry to hear you're having issues.

I can see there were a few drops last night but before that your connection was mostly stable as shown below

Our tests aren't showing any issues so it may just be a case of monitoring it to see if it happens again

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team