Broadband issues
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- Re: Broadband issues
Broadband issues
18-11-2018 8:39 AM
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At least once a day contacting customer service but it's all the same story" I will have a look for you and get back to you soon" and problem stiil not solved seriously disappointed.
Time to move on from Plusnet
Re: Broadband issues
18-11-2018 10:35 AM
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@czlowiek If you want help from the community, it would be an idea to give us a clue as to your problems. If you just want to moan, fine, but no-one will be able to make any suggestions.
Re: Broadband issues
18-11-2018 11:19 AM
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But no worries I have managed to book an engineer for next Tuesday
Re: Broadband issues
18-11-2018 12:16 PM
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OK. Post back if you still haves problems afterwards, but do give us something to work on.
Re: Broadband issues
19-11-2018 12:20 PM
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Hi @czlowiek,
I'm sorry to hear that you've been experiencing issues with your services. I've reviewed the account and I can see that the appointment is going ahead as planned and once we hear back from the engineer our Faults Team will get in touch to discuss the issue further.
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