cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband has slowed again

mouse
Grafter
Posts: 32
Registered: ‎21-01-2009

Broadband has slowed again

Due to where I live the broadband speed has never been brilliant, but for the last week or so it's been getting slower, its now 1146/137 and is sometimes a lot slower, I've been getting 1600/370, can anyone shed a bit of light on this please.
5 REPLIES 5
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Broadband has slowed again

HI mouse,
I'll certainly take a look for you.
Jojo Smiley
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Broadband has slowed again

Hi mouse,
I've just ran a line check and you sync is back up to 1856k. The ip profile is currently 1250 so this will be why you're getting 1146 but if the sync stays where it is this will lift to 1500k.
Jojo Smiley
mouse
Grafter
Posts: 32
Registered: ‎21-01-2009

Re: Broadband has slowed again

Thanks Jojo, I've just ran another test and only got 1149/109, so no change really.
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: Broadband has slowed again

You might need to give it a couple of days. It can take that long for BT's systems to respond to the increase in sync rate with an increase in the profile.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Broadband has slowed again

Hi mouse,
I've just ran another line check and it's still not risen but I'll keep checking for you later.
Jojo Smiley