Broadband down since 7:30am 17/06
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Broadband down since 7:30am 17/06
17-06-2020 8:36 PM
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Seems like there was a nationwide issue at this time (see this: https://downdetector.co.uk/status/plusnet/ )
But it seems like it's gone back to normal for everyone else. Not us.
Hub One's light is red with red "broadband" light on.
What's going on?
Re: Broadband down since 7:30am 17/06
17-06-2020 8:37 PM
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That was a mobile outage, not broadband.
Perhaps worth you reporting a fault here - http://faults.plus.net
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Broadband down since 7:30am 17/06
18-06-2020 12:21 AM
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That sucks. Was at least some comfort the possibility of it affecting more than just us
Re: Broadband down since 7:30am 17/06
19-06-2020 3:48 PM
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Well, finally fixed. And once again the problem was a numpty at the OpenReach cabinet. This time they somehow connected our broadband line to fibre.
How? What? Why?
Exactly.
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- Re: Broadband down since 7:30am 17/06