Broadband constantly dropping out / orange flashing light
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Broadband constantly dropping out / orange flashing light
16-10-2020 6:14 PM
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Re: Broadband constantly dropping out / orange flashing light
16-10-2020 6:22 PM
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Have you followed the broadband troubleshooting guide?
https://www.plus.net/help/broadband/connection-troubleshooting/
Once you have followed that is could well be you have a fault on your line, and thus need reporting.
Re: Broadband constantly dropping out / orange flashing light
16-10-2020 6:25 PM
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Re: Broadband constantly dropping out / orange flashing light
16-10-2020 6:33 PM
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You could try faults.plus.net that the link the staff usually give although it seemed to be playing up yesterday. if necessary try different browsers if necessary.
Otherwise its a call sadly to PlusNet
Re: Broadband constantly dropping out / orange flashing light
16-10-2020 10:30 PM
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Also do a "quiet line" test, by dialling "17070"; if you have noise on phone,
it'll degrade your BB connection.
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