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Broadband connection constantly dropping

Rayo51
Newbie
Posts: 1
Registered: ‎11-12-2016

Broadband connection constantly dropping

Over the last few hours, my broadband connection has been intermittently dropping and then reconnecting. The light on the router goes orange and the orange 'b' light comes on for a bit, then goes off while the main light remains orange, and then goes back to blue and my connection comes back. This has happened about 8 times in the last couple of hours. Is this a known problem or is it a problem with the connection at my end?
1 REPLY 1
Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Broadband connection constantly dropping

On Sunday between around 1 and 4pm there was a burst of disconnections, however since this it's stabilised again. Are you still seeing any issues:

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.