Broadband activation new user

[#1]

OK - it was just a thought, and a cheap corded phone is  useful for testing purposes, but not essential.

[#2]

A thought, maybe Openreach got confused with the plot number and the house number, as they are quite often different

Dan

[#3]

Hello @lporter586

Thanks a lot for reaching out and I'm really sorry for the issues you're having at the moment. I've not been able to locate your Plusnet account through your Community profile. Can you please send me a PM with your account username and I'll be more than happy to take a look.