cancel
Showing results for 
Search instead for 
Did you mean: 

Broadband activation - how will we know completed?

regandhel
Newbie
Posts: 1
Registered: ‎27-10-2018

Broadband activation - how will we know completed?

We are expecting our broadband to be activated today but are not sure how we will know when this is done as we do not have email?  The phone line is working but the little router has a red light on for the light marked "internet"? All the others are green and seem OK?  Hope someone can help - my daughter is visiting us today to set it up for us and has a 240 mile trip home later so could do with getting this sorted asap.

1 REPLY 1
Plusnet Alumni (retired) deank
Plusnet Alumni (retired)
Posts: 325
Fixes: 14
Registered: ‎23-11-2017

Re: Broadband activation - how will we know completed?

Hi @regandhel,

 

I've ran checks on the line for you, and everything looks to be up and running for you now. Can you confirm if this isn't the case please.


 Dean R
 Plusnet Staff