Broadband Down - Help Please...
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Broadband Down - Help Please...
09-01-2009 9:13 AM
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Went into the PN portal this morning to run the broadband fault checker, this comes up with my old telephone number (moved approx 2ish months ago) so I cannot use the tool... Checked address details in PN portal which are all correct
PN, can you check this out please and let me know how to proceed?
Many thanks,
Re: Broadband Down - Help Please...
09-01-2009 9:51 AM
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Re: Broadband Down - Help Please...
09-01-2009 9:54 AM
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How has broadband worked if PN have the incorrect line number?
Re: Broadband Down - Help Please...
09-01-2009 9:59 AM
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* Broadband Faults Helpline: 0114 296 5188 | 0845 140 0080
Re: Broadband Down - Help Please...
09-01-2009 10:00 AM
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Re: Broadband Down - Help Please...
09-01-2009 10:07 AM
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Sophos9 - The telephone number being wrong is just an admin issues & shouldn't have any reason for your loss of service. If you could PM me with the correct telephone number, I'll happily update your details and have a look at your line whilst I'm at it.
Re: Broadband Down - Help Please...
09-01-2009 10:09 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Broadband Down - Help Please...
09-01-2009 10:10 AM
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Well needed to bid on a new camera lens ending last night too
Re: Broadband Down - Help Please...
09-01-2009 10:10 AM
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Re: Broadband Down - Help Please...
09-01-2009 10:11 AM
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Re: Broadband Down - Help Please...
09-01-2009 10:13 AM
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Yep - when I logically thought about it, it makes sense its a local issues as BT could not have provided!
So what does it mean when you have sync but no OAM segment connection and all ISP details fail?
Re: Broadband Down - Help Please...
09-01-2009 10:16 AM
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Glad you asked that sophos9, it probably means James will have to work hard only 17 minutes after starting work Ticket number might make it a bit easier for him.
Re: Broadband Down - Help Please...
09-01-2009 10:18 AM
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Quote from: Anotherone Glad you asked that sophos9, it probably means James will have to work hard only 17 minutes after starting work
... and thats what makes him different to the rest
Re: Broadband Down - Help Please...
09-01-2009 10:18 AM
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To be fair
Quote from: Strat 10:00 am....tch tch...what time do you call this to be rolling into work
http://community.plus.net/forum/index.php/topic,72618.msg574629.html#msg574629
Quote Reply #10 on 08/01/2009, 23:00 »
AFAIK it's the same company.
Kind regards, James Bailey
Re: Broadband Down - Help Please...
09-01-2009 10:22 AM
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