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Broad band activation

VK
Newbie
Posts: 2
Registered: ‎28-09-2018

Broad band activation

after lot of effort and queries to plusnet they said they are going to activate broadband on 5th which is today but haven't received any text regarding activation. Normaly when do they activate these services, in my experience it should be activated in the midnight

2 REPLIES 2
SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Broad band activation

@VK

Welcome to the forums.

Plusnet advise that the connection can be anytime up to midnight on the date they provide so there is still eleven hours to go as I write this.

Ex - Plusnet Customer (2009 - 2023) now with BT
AishaK
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: Broad band activation

Hi there,

 

I'm sorry to hear that you've not had any information in regards to the activation of your broadband.

 

I have left a ticket on your account regarding your query. You can view this here

 

Should you have any further queries, please get in touch.

 

Thank you,

 

Aisha