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Boardband Slow

DreamVB
Grafter
Posts: 25
Thanks: 1
Registered: ‎09-11-2016

Boardband Slow

Hi, I noticed my boardband has gone slow and have no idea why I use this website to test a lot,

http://www.broadbandspeedchecker.co.uk

The other day it said the download was around 12MB but now it's seemed to have droped to around 6, it only started to happen since this mornning and I changed nothing only think I can think it maybe the weather as we had rain in North Wales. so I duno any ideas.

Thanks.

2 REPLIES 2
DreamVB
Grafter
Posts: 25
Thanks: 1
Registered: ‎09-11-2016

Re: Boardband Slow

Just to let you know my speed is now seems to be back to normal, my guess it may have been something to do with the bad weather we been haveing.

Chris
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Boardband Slow

It's possible that water has got in to a joint on the line or similar. If this happens again I'd advise going through troubleshooting: http://www.plus.net/support/broadband/bbfaults/ and reporting a fault: https://faults.plus.net

If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.