Blue light on router but no connection
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Blue light on router but no connection
- « Previous
-
- 1
- 2
- Next »
Re: Blue light on router but no connection
29-04-2021 2:56 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Shouldn't do, but if it does, we can reset it - again.
Re: Blue light on router but no connection
29-04-2021 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Blue light on router but no connection
29-04-2021 3:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK. Now we have a bit of a problem. I assume you are replying via a phone or tablet on 3/4G? which makes getting information off the router a bit difficult.
Re: Blue light on router but no connection
29-04-2021 3:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Blue light on router but no connection
29-04-2021 3:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Blue light on router but no connection
29-04-2021 3:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Don't take this the wrong way - but how tech-savvy are you? Is it possible to take a picture of the 'Troubleshooter' tab on your computer/laptop and upload it to here?
Re: Blue light on router but no connection
29-04-2021 3:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Blue light on router but no connection
29-04-2021 3:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm not familiar with the Hub, as I don't use it, but this picture should give you an idea of where to look. Note, this from the Hub1 (Fibre) router, but so far as I understand it the Hub0 (ADSL) is similar.
You need the right-hand tab.
Sorry for the delay, haven't got all my useful stuff transferred to my new laptop yet.😉
Re: Blue light on router but no connection
29-04-2021 3:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Blue light on router but no connection
29-04-2021 3:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good news if so
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Blue light on router but no connection
29-04-2021 3:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I echo @dvorak s' reply above, but don't hesitate to come back if you need to - we're quite a helpful bunch on here.😀
Re: Blue light on router but no connection
29-04-2021 3:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Blue light on router but no connection