Be with you shortly meanwhile a question or two or three :)
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Be with you shortly meanwhile a question or two or three :)
23-08-2008 8:47 PM
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I'm on my way The order tracker says move is due to take place on on the 2008-08-28. We will send an email to you once this is complete. Please wait for this email before you try and connect to PlusNet Broadband.
I've also received an email from my my current isp saying my broadband account will be cancelled on the 28th - hooray!!!
My questions:
Can I set up the PlusNet emergency dialup now or must I wait until broadband is connected? (it would be typical of my current isp to close my account early)
If yes can I use the Automatic configuration on the connection settings page or is that only to be used once the completion email is received?
The order tracker says the router order has not yet been placed. Does this mean that realistically the router is unlikely to be received before the 28th (bearing in mind this is a bank holiday weekend?). Arriving after the completion date is not a problem as I can (I assume) use my speedtouch 330 usb modem as a temporary measure. But I will need to change the delivery address for the router because I shall unexpectedly be working away from home on Friday and probably for much of the following few weeks
I've read that during the first 10 days 'training' you should be connected for long periods. It is unlikely that will happen during my absence. I think broadband useage is likely to be infrequent and for short periods. Is this going to cause me or PlusNet problems? Sorry if it's a dumb question but high speed broadband is new to me; I stayed on a 1Mb connection with my present isp because I didn't trust them enough to switch to higher speed.
Thanks for reading and apologies for such a long first post. I hope the questions don't show up my ignorance too much
Regards
Re: Be with you shortly meanwhile a question or two or three :)
24-08-2008 10:04 AM
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Quote from: rhinocratic
My questions:
Can I set up the PlusNet emergency dialup now or must I wait until broadband is connected? (it would be typical of my current isp to close my account early)
You can set up a dial up connection whenever you feel like. Better if you set it not to connect to the Internet automatically though. Also, bear in mind that you cannot be simultaneously logged on to your PlusNet Broadband and your PlusNet dialup account - they will be both trying to use the same login and IP address.
Quote from: rhinocratic I've read that during the first 10 days 'training' you should be connected for long periods. It is unlikely that will happen during my absence. I think broadband useage is likely to be infrequent and for short periods. Is this going to cause me or PlusNet problems?
No problem. The training will start when you first connect on to PlusNet broadband. The training period can be extended until enough performance data has been collected. If you are away when broadband is activated, the 10 day training will not start until you switch on your router. All of this is dealt with automatically by the BT exchange. All you need to do is reboot a couple of times a day your router (but not in quick succession) to help the aforementioned training to complete quicker. Remember, the best way to do this is by connecting to your router and selecting 'disconnect', before you switch the router off at the wall. Never pull the telephone cable off the router when it is powered on - otherwise the BT exchange may read this as a line fault and reduce your sync speed (by increasing the Noise Margin) to stabilise the line.
HTH.
Re: Be with you shortly meanwhile a question or two or three :)
24-08-2008 4:25 PM
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During training the router should be left on. There is no requirement to leave your computer(s) on.
Re: Be with you shortly meanwhile a question or two or three :)
24-08-2008 6:01 PM
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Quote from: MickKi Remember, the best way to do this is by connecting to your router and selecting 'disconnect', before you switch the router off at the wall. Never pull the telephone cable off the router when it is powered on - otherwise the BT exchange may read this as a line fault and reduce your sync speed (by increasing the Noise Margin) to stabilise the line.
I'm in the habit of closing down my PC completely and then turning off power to PC and router when not in use.
Is this likely to cause this problem ?
Re: Be with you shortly meanwhile a question or two or three :)
24-08-2008 6:22 PM
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Re: Be with you shortly meanwhile a question or two or three :)
24-08-2008 8:09 PM
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I'm usually only online a couple of hours daily. Powering both computer and router off when not in use has never caused a problem.
Re: Be with you shortly meanwhile a question or two or three :)
24-08-2008 11:58 PM
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So how does a router send a message if it's turned off - unless it has a small lithium battery ??
I have a Netgear DG834 at home an a DG834PN in the office
Re: Be with you shortly meanwhile a question or two or three :)
25-08-2008 12:19 AM
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http://en.wikipedia.org/wiki/Dying_gasp
Re: Be with you shortly meanwhile a question or two or three :)
25-08-2008 12:36 AM
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OK - yes I see - so probably a reasonably large capacitor as you say and a voltage monitoring circuit - so it closes down gracefully.
It's been years since I did any electronics - having done it for my early career.
Re: Be with you shortly meanwhile a question or two or three :)
25-08-2008 11:34 AM
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Another learning curve for me to climb
The method I use for my Speedtouch 330 usb modem is
i) click work offline /disconnect from the internet
ii) shut down computer
iii) switch off power to pc & modem.
Regards to all
Re: Be with you shortly meanwhile a question or two or three :)
25-08-2008 1:11 PM
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I wouldn't do this if I was in the middle of a bank transfer though
"In The Beginning Was The Word, And The Word Was Aardvark."
Re: Be with you shortly meanwhile a question or two or three :)
25-08-2008 6:33 PM
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I leave my desktop off every night and my mrs turn her laptop off every night but I leave my laptop on 24/7 when at home
I had been told leaving the router off every night lowers your sync rate and download speeds dont know if this is true?,
"but they call it an always on connection"
puddy
Re: Be with you shortly meanwhile a question or two or three :)
25-08-2008 8:11 PM
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Quote from: puddy I had been told leaving the router off every night lowers your sync rate and download speeds dont know if this is true?,
Strictly speaking it is not true, but it can interfere with your IP Profile being increased if you had a resync at a lower speed in the past and you are now waiting to recover from it.
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