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BTw maintenance email notifications

Community Veteran
Posts: 1,990
Thanks: 5
Registered: ‎11-12-2013

BTw maintenance email notifications

I know plusnet just forward these on but can someone try to raise the problem that the area's reported are a bit misleading.
I seen the 3 recent notifications which mentioned Peterborough, and I suspected my area would be affected and as so be it, it was.  Yet Leicester wasn't listed.
Posts: 1,075
Thanks: 1
Registered: ‎11-06-2007

Re: BTw maintenance email notifications

Hi chrcoluk,
Thanks for flagging this to us, we do try and provide all information on all planned work however we do have to edit some of the listings in certain circumstances and we can only work with the details that BT provide so on occasion, last minute or emergency work can take place outside of the details we make available.
I'll raise this in the next team meeting though and see if we can hash out a better way of working these.