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BTW IP Profile higher than current line speed

AGil83
Dabbler
Posts: 22
Registered: ‎21-01-2014

BTW IP Profile higher than current line speed

A BTW performance test shows that the IP Profile for my line is 5.61Mbps but my current line speed according to plusnet is 4.5.
Could someone check this please as I thought the two were supposed to match?
Thanks
4 REPLIES 4
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,871
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: BTW IP Profile higher than current line speed

Hi there,
I've just run a line tests that shows the BT IP profile at 4512kbps so our profile is matching BT's correctly.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
AGil83
Dabbler
Posts: 22
Registered: ‎21-01-2014

Re: BTW IP Profile higher than current line speed

Hi Adam,
Attached are the results of the line test I just ran. It shows the IP Profile as 5.61Mbps, just as it did earlier. Am I missing something?
Thanks,
Adam
AGil83
Dabbler
Posts: 22
Registered: ‎21-01-2014

Re: BTW IP Profile higher than current line speed

Hi Adam,
Attached are the results of the line test I just ran. It shows the IP Profile as 5.61Mbps, just as it did earlier. Am I missing something?
Thanks,
Adam
AGil83
Dabbler
Posts: 22
Registered: ‎21-01-2014

Re: BTW IP Profile higher than current line speed

Hi Adam,
Attached are the results of the line test I just ran. It shows the IP Profile as 5.61Mbps, just as it did earlier. Am I missing something?
Thanks,
Adam