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BT Speed Test History?

shutter
Community Veteran
Posts: 22,214
Thanks: 3,773
Fixes: 65
Registered: ‎06-11-2007

BT Speed Test History?

Having read a lot of posts about speed issues, and having eventually got my own speed sorted out. I wonder if there is a case to be made for making a regular (say, once a week) BT speed test....
As I understand it, the results are logged by both BT and Plusnet, and the information suppled at BT end, is used as part of any "fault finding/recovery" process.
If regular speed tests are carried out by customers, then a "history" would also be available, to the "technical" bods that could possibly help to resolve the problems (if any) more quickly.....
Can anyone advise if this is a good idea?
(not sure if it should be here or in another place..... please move if needed!)
2 REPLIES 2
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: BT Speed Test History?

Personally I think it's not a bad idea, I've suggested similar things previously. However it's worth noting that the results aren't logged by us, we can obtain them via a linetest but it only shows the most recent few IIRC.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
shutter
Community Veteran
Posts: 22,214
Thanks: 3,773
Fixes: 65
Registered: ‎06-11-2007

Re: BT Speed Test History?

OK.... then I shall continue to do it .... probably every Monday morning.... when it is busy ! ! ....  Smiley