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BT Callout Query
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BT Callout Query
11-09-2013 10:21 PM
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Hi,
Does anyone know if there is a charge for cancelling a BT call out via the plusnet support team?
I booked a BT engineer visit via the plusnet support team for this Friday.
I have returned from holiday today to find that something personal has come up and I can no longer ensure I will be home at the time specified, and therefore need to cancel the appointment and rebook at a convenient time.
I would have called the support team and asked but they're obviously closed now.
Thanks in advance for replies.
Does anyone know if there is a charge for cancelling a BT call out via the plusnet support team?
I booked a BT engineer visit via the plusnet support team for this Friday.
I have returned from holiday today to find that something personal has come up and I can no longer ensure I will be home at the time specified, and therefore need to cancel the appointment and rebook at a convenient time.
I would have called the support team and asked but they're obviously closed now.
Thanks in advance for replies.
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Not applicable
Re: BT Callout Query
11-09-2013 10:36 PM
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It is probably worth trying phoning, as there should be someone there -
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Re: BT Callout Query
11-09-2013 10:50 PM
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Crikey! Wasn't aware they'd be open now! Just called anyhow, and cancelled without any charges.
Cheers for those details
Cheers for those details
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Re: BT Callout Query
11-09-2013 11:16 PM
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Message 4 of 4
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