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BNW: BT Engineer has been - Can you please activate my line
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BNW: BT Engineer has been - Can you please activate my line
01-03-2014 12:13 AM
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Good evening.
I'm having the same issue. The BT engineer set up by fibre today but didn't authenticate so I spoke to support who found out that BT should be activating it at midnight, but it's still not working.
Can you work your magic?
Many thanks
adie:green edited title after split.
I'm having the same issue. The BT engineer set up by fibre today but didn't authenticate so I spoke to support who found out that BT should be activating it at midnight, but it's still not working.
Can you work your magic?
Many thanks
adie:green edited title after split.
Message 1 of 6
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Re: BT Engineer has been - Can you please activate my line
03-03-2014 12:17 AM
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Can nobody help me?
It's been 2 days since my installation and my broadband still hasn't been activated. Can somebody please chase up BT and get them to sort this out?
Thanks
It's been 2 days since my installation and my broadband still hasn't been activated. Can somebody please chase up BT and get them to sort this out?
Thanks
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Re: BT Engineer has been - Can you please activate my line
03-03-2014 8:43 AM
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Please be aware that this is a public forum, Plusnet staff are not usually on here over weekends.
Most likely one of them will be along soon.
Most likely one of them will be along soon.
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Re: BNW: BT Engineer has been - Can you please activate my line
03-03-2014 10:32 AM
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mod:note
Topic split off from existing for better visibility.
Topic split off from existing for better visibility.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: BT Engineer has been - Can you please activate my line
03-03-2014 10:33 AM
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Re: BNW: BT Engineer has been - Can you please activate my line
03-03-2014 10:43 AM
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Hi bnw,
I've had a word with my colleague who has updated Ticket: 82085018 for you and he tried to call you earlier today, however, your mobile was engaged. He's going to try and give you another call shortly. Sorry for the delay you're experiencing.
I've had a word with my colleague who has updated Ticket: 82085018 for you and he tried to call you earlier today, however, your mobile was engaged. He's going to try and give you another call shortly. Sorry for the delay you're experiencing.
Message 6 of 6
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