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BBC iPlayer Connectivity

Anonymous
Not applicable

Re: BBC iPlayer Connectivity

Why are you trying to change the DNS on the modem ?, you should do it in the Acer router !    Huh
audiorover
Grafter
Posts: 33
Registered: ‎30-07-2012

Re: BBC iPlayer Connectivity

aaaaa.. dunno! And it's not even an Acer router, its a Linksys! I guess I never even look at it..
Will change the DNS on the Linksys and see what happens. Thanks for the helpful prompting!
Now, if I can only remember the password.. don't think I've logged into it since installing it last summer.
audiorover
Grafter
Posts: 33
Registered: ‎30-07-2012

Re: BBC iPlayer Connectivity

OK, it didn't seem to make any difference changing DNS in my router..
.. BUT changing the DNS used on my individual PC was fine and BBC Radio is now playing fine.
I'll have a play around with my router and router/modem settings to enable a different DNS for all devices.
UPDATE: Now working via my router DNS settings (unless PlusNet have fixed it themselves?)
johnsto
Newbie
Posts: 1
Registered: ‎23-04-2014

Re: BBC iPlayer Connectivity

Gad it's not just me! As of a couple of days ago (and still the case this morning), everything on `llnwd.net` is resolving to 127.0.0.1 on all of PlusNet's DNS servers.
As others have noted, Google and OpenDNS both resolve correctly.
Frogger
Grafter
Posts: 113
Registered: ‎19-09-2007

Re: BBC iPlayer Connectivity

Thanks very much guys, esp. NPR.
I've set my PC connection to use Google DNS and problem is resolved.
This forum is great !
Plusnet please investigate the DNS issues.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: BBC iPlayer Connectivity

I'm seeing some other issues with content from the Akami network. It may not be that the Plusnet DNS servers are not working, but that there is a problem routing to the IP addresses they are giving out.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BBC iPlayer Connectivity

It's not just iPlayer it's affecting - all content distributed by Limelight is affected. For some reason any *.llnwd.net addresses are resolving to 127.0.0.1 with all 4 PN DNS servers:
Netflix:
Quote
netflix-027.vo.llnwd.net. 3600 IN A 127.0.0.1

BBC iPlayer
Quote
bbcmedia.fcod.llnwd.net. 3600 IN A 127.0.0.1

Hulu
Quote
hulu-632.fcod.llnwd.net. 3600 IN A 127.0.0.1
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: BBC iPlayer Connectivity

Not convinced it's the same issue as the limewire one?
https://iplayerhelp.external.bbc.co.uk/help/playing_radio_progs/iplayer_radio_april2014
Kelly Dorset
Ex-Broadband Service Manager
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: BBC iPlayer Connectivity

Was definitely a DNS issue - every *.llnwd.net domain was returning 127.0.0.1 with PN's DNS servers.
Kelly - Try a lookup of of the addresses above (still returning 127.0.0.1 for me)
Edit: Someone must be following this thread as it's been fixed  Wink
Quote
root@ubuntu:/home/andrew# dig @212.159.6.10 bbcmedia.fcod.llnwd.net
; <<>> DiG 9.8.1-P1 <<>> @212.159.6.10 bbcmedia.fcod.llnwd.net
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17635
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
;; QUESTION SECTION:
;bbcmedia.fcod.llnwd.net. IN A
;; ANSWER SECTION:
bbcmedia.fcod.llnwd.net. 3600 IN A 127.0.0.1
;; Query time: 7 msec
;; SERVER: 212.159.6.10#53(212.159.6.10)
;; WHEN: Wed Apr 23 10:23:31 2014
;; MSG SIZE  rcvd: 57

Quote
root@ubuntu:/home/andrew# dig @212.159.6.10 bbcmedia.fcod.llnwd.net
; <<>> DiG 9.8.1-P1 <<>> @212.159.6.10 bbcmedia.fcod.llnwd.net
; (1 server found)
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60436
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 2, ADDITIONAL: 0
;; QUESTION SECTION:
;bbcmedia.fcod.llnwd.net. IN A
;; ANSWER SECTION:
bbcmedia.fcod.llnwd.net. 145 IN A 95.140.226.169
bbcmedia.fcod.llnwd.net. 145 IN A 95.140.227.83
;; AUTHORITY SECTION:
fcod.llnwd.net. 13 IN NS dns11.llnwd.net.
fcod.llnwd.net. 13 IN NS dns13.llnwd.net.
;; Query time: 6 msec
;; SERVER: 212.159.6.10#53(212.159.6.10)
;; WHEN: Wed Apr 23 10:28:38 2014
;; MSG SIZE  rcvd: 113

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: BBC iPlayer Connectivity

I was presuming that the presence of the support page on the BBC site meant there was another issue.  I didn't actually spot that the content was being served from llnwd.  Embarrassed
Kelly Dorset
Ex-Broadband Service Manager
Frogger
Grafter
Posts: 113
Registered: ‎19-09-2007

Re: BBC iPlayer Connectivity

Hi Kelly and all,
Thanks for this, as the thread starter, I though it only polite to say thanks, I've reset my DNS back to PlusNet (Auto) and reset IP and flushed DNS and can report all is now well with iPlayer.
On the subject of the BBC Support page, it might have been as a result of me whinging (and other PN customers). Perhaps I should just tell them it's working again (without too many details ;))
npr
Pro
Posts: 1,898
Thanks: 119
Fixes: 9
Registered: ‎21-01-2013

Re: BBC iPlayer Connectivity

No, give them the details. Wink
Plusnet need to be embarrassed about their dns servers.