BBC iPlayer Connectivity
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BBC iPlayer Connectivity
22-04-2014 9:56 PM
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But BBC iPlayer Radio listen again does not, all the programmes time out with The Content Seems Not to be Working error. Radio live is OK. This is on all my PCs using various browsers, they all are the same. BBC said they could not reproduce it.
I saw the status report that suggested logging the router off and on would resolve it. It didn't, I had many different Plusnet Gateways but tonight ptw-ag03 and pcl-ag07 none of them resolves the issue. I was working fine yesterday, but my problem started this morning.
An example http://www.bbc.co.uk/programmes/b00vjl1f
IF I connect my PC via O2 3G then it all works fine.
HELP
Re: BBC iPlayer Connectivity
22-04-2014 10:04 PM
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EDIT: added gateway info: ptn-ag01
Re: BBC iPlayer Connectivity
22-04-2014 10:06 PM
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Re: BBC iPlayer Connectivity
22-04-2014 10:18 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: BBC iPlayer Connectivity
22-04-2014 10:28 PM
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iplayer TV is ok with a heavy pause before starting..
Re: BBC iPlayer Connectivity
22-04-2014 10:29 PM
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Have you check if the firewall is blocking a new flash upgrade, it's what usually catches me out with iplayer
Re: BBC iPlayer Connectivity
22-04-2014 10:38 PM
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Re: BBC iPlayer Connectivity
22-04-2014 10:46 PM
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The machine I'm on now is years out of date with Flash v11.2r202, and it works fine without prompting for any update.
Re: BBC iPlayer Connectivity
22-04-2014 10:54 PM
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To those above who said URL is OK, can they actually play the stream audio, I can access URL, but the stream will not play.
All the BBC TV iPlayer services both live and watch again services are fine.
I use my PC a lot for listen again BBC service and miss it.
Update.. I have a WiFi internet Radio which plays the listen again 48Kbps WMA streams and that works OK. It seems that the FLV streams from BBC used by Windows are blocked.
Re: BBC iPlayer Connectivity
22-04-2014 11:20 PM
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The content in the link plays ok when using Google dns, opendns, level3 dns.
The content doesn't play when using Plusnet DNS -- tested twice to be sure.
Tracerts for completeness.
Quote Plusnet DNS -- content not playing
tracert static.bbci.co.uk
Tracing route to a1638.g.akamai.net [23.62.53.64]
over a maximum of 30 hops:
1 86 ms 97 ms 98 ms 192.168.1.254
2 29 ms 29 ms 44 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189
]
3 29 ms 30 ms 29 ms link-a-central10.pcl-gw01.plus.net [212.159.2.18
8]
4 29 ms 29 ms 29 ms xe-9-1-0.pcl-cr01.plus.net [212.159.0.220]
5 32 ms 33 ms 31 ms ae2.pcl-cr02.plus.net [195.166.129.7]
6 29 ms 29 ms 30 ms ae1.ptw-cr02.plus.net [195.166.129.2]
7 * * * Request timed out.
8 29 ms 30 ms 29 ms a23-62-53-64.deploy.static.akamaitechnologies.co
m [23.62.53.64]
Trace complete.
Quote Google dns -- content working
tracert static.bbci.co.uk
Tracing route to a1638.g.akamai.net [23.61.255.216]
over a maximum of 30 hops:
1 39 ms 98 ms 98 ms 192.168.1.254
2 32 ms 32 ms 32 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189
]
3 29 ms 29 ms 29 ms link-a-central10.pcl-gw01.plus.net [212.159.2.18
8]
4 29 ms 28 ms 28 ms xe-9-1-0.pcl-cr01.plus.net [212.159.0.220]
5 29 ms 29 ms 29 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 * * * Request timed out.
7 30 ms 29 ms 29 ms a23-61-255-216.deploy.static.akamaitechnologies.
com [23.61.255.216]
Trace complete.
Quote Opendns -- content working
C:\Users\npr>tracert static.bbci.co.uk
Tracing route to a1638.g.akamai.net [23.61.255.216]
over a maximum of 30 hops:
1 14 ms 98 ms 98 ms 192.168.1.254
2 58 ms 30 ms 262 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189
]
3 119 ms 29 ms 29 ms link-a-central10.pcl-gw01.plus.net [212.159.2.18
8]
4 250 ms 32 ms 28 ms xe-9-1-0.pcl-cr01.plus.net [212.159.0.220]
5 29 ms 29 ms 32 ms ae1.ptw-cr01.plus.net [195.166.129.0]
6 * * * Request timed out.
7 29 ms 29 ms 29 ms a23-61-255-216.deploy.static.akamaitechnologies.
com [23.61.255.216]
Quote Level3 DNS -- content working.
tracert static.bbci.co.uk
Tracing route to a1638.g.akamai.net [213.248.117.57]
over a maximum of 30 hops:
1 10 ms 98 ms 98 ms 192.168.1.254
2 32 ms 31 ms 30 ms lo0-central10.pcl-ag08.plus.net [195.166.128.189
]
3 29 ms 29 ms 33 ms link-b-central10.pcl-gw02.plus.net [212.159.2.19
0]
4 29 ms 28 ms 29 ms xe-9-1-0.pcl-cr02.plus.net [212.159.0.222]
5 29 ms 28 ms 29 ms ae2.pcl-cr01.plus.net [195.166.129.6]
6 30 ms 29 ms 28 ms xe-11-2-0.edge3.London2.Level3.net [212.187.201.
213]
7 36 ms 35 ms 36 ms vl-3201-ve-128.ebr2.London2.Level3.net [4.69.202
.177]
8 36 ms 37 ms 35 ms ae-42-42.ebr1.Paris1.Level3.net [4.69.159.86]
9 36 ms 36 ms 35 ms ae-91-91.csw4.Paris1.Level3.net [4.69.161.90]
10 35 ms 35 ms 36 ms ae-4-90.edge3.Paris1.Level3.net [4.69.168.198]
11 38 ms 37 ms 37 ms prs-b7-link.telia.net [213.248.89.189]
12 42 ms 37 ms 36 ms prs-bb1-link.telia.net [213.155.134.224]
13 68 ms 37 ms 39 ms ldn-bb1-link.telia.net [213.155.134.41]
14 37 ms 44 ms 38 ms ldn-b3-link.telia.net [213.155.133.3]
15 38 ms 37 ms 38 ms 213-248-117-57.customer.teliacarrier.com [213.24
8.117.57]
Trace complete.
Re: BBC iPlayer Connectivity
22-04-2014 11:32 PM
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I definitely don't have any Plusnet DNS servers listed on my DNSmasq servers, pfSense router, or squid3 proxy,
so I can't tell you what DNS I was using, but it definitely wasn't a Plusnet one ! - and I don't see the iPlayer radio problem.
I gave up using Plusnet DNS servers YEARS ago ! - just another thing that Plusnet never get around to fixing
Re: BBC iPlayer Connectivity
23-04-2014 12:16 AM
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$ dig @212.159.13.49 bbcodspdns.fcod.llnwd.net a +short
127.0.0.1
but a random level3 server works:
$ dig @4.2.2.3 bbcodspdns.fcod.llnwd.net a +short
178.79.194.12
87.248.213.153
Re: BBC iPlayer Connectivity
23-04-2014 12:17 AM
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Re: BBC iPlayer Connectivity
23-04-2014 12:28 AM
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Quote from: audiorover So can I just change DNS in my router settings and it will be fine?
This is likely quicker than waiting for Plusnet to fix. I opened a Question and
was told "At the moment we're averaging a response time of 43 hours 41 minutes 32 seconds for new queries" !!
Re: BBC iPlayer Connectivity
23-04-2014 12:43 AM
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Oh well, could be time to move to a slightly newer ZyXel modem that's been waiting in the wings (aren't electronics recycling drop-off points handy!)
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