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BBC HD Content slow to download

Mav
Moderator
Moderator
Posts: 22,397
Thanks: 4,736
Fixes: 515
Registered: ‎06-04-2007

BBC HD Content slow to download

I don't have anything downloading except 1x20 minute HD program of 308.05MB.
After about 5 minutes the display in the iPlayer Desktop is telling me that it has 3:18 hours left.
That seems awfully slow.
I paused and ran a speedtest and got 2.65 Down and 0.63 Up.
Edit: After resumng it's showing as 42 mins left. That still seems very slow to me.

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5 REPLIES 5
coastergrotto
Grafter
Posts: 1,016
Thanks: 5
Registered: ‎01-08-2007

Re: BBC HD Content slow to download

I'm on Unlimited and evening downoads on the iPlayer are pitifully slow,      I  always download my HD programmes (Jonathan Ross, Robin Hood) after midnight when there are no speed restrictions.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: BBC HD Content slow to download

just checked - it is classified as 0x60 and downloads at about 1Mbps on Value
Not sure whether traffic management is still on Plan B as Bob's service status post isn't clear
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: BBC HD Content slow to download

Hi Jim,
Traffic Management is set to Plan A.
We're currently looking into the iPlayer issues.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: BBC HD Content slow to download

Hi James - the possible difference is that we are  talking about iPlayer downloads not streaming and I see no reason why that should be on 0x80
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
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Registered: ‎04-04-2007

Re: BBC HD Content slow to download

iPlayer downloads are intentionally classified as 0x60 and will be slower during peak times.

Bob Pullen
Plusnet Product Team
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