BB fine for months
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- Re: BB fine for months
BB fine for months
24-03-2014 4:31 PM
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Hopefully this is BTOR getting my exchange ready for Fibre, but I doubt it.
Re: BB fine for months
24-03-2014 4:51 PM
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Diagnostics don't actually show me anything obvious I'm afraid.
The level of disconnections we're seeing shouldn't cause any other detrimental effects but I'd keep an eye on this and get a fault raised if it continues to happen:
<img src="http://community.plus.net/visualradius/generated/image13956791151839.png"/>
Re: BB fine for months
24-03-2014 6:07 PM
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The graph looks good, so hopefully today was just a one off.
Re: BB fine for months
25-03-2014 2:21 PM
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03/25/2014 10:43:57 ATM1 start PPP
03/25/2014 10:43:56 ADSL Media Up !
03/25/2014 10:43:11 ATM1 stop PPP
03/25/2014 10:43:10 ADSL Media Down !
03/25/2014 10:42:32 If(ATM1) PPP connection ok !
03/25/2014 10:42:31 ATM1 get IP:
03/25/2014 10:42:27 ATM1 start PPP
03/25/2014 10:42:26 ADSL Media Up !
03/25/2014 10:41:41 ATM1 stop PPP
03/25/2014 10:41:40 ADSL Media Down !
03/25/2014 10:36:15 If(ATM1) PPP connection ok !
03/25/2014 10:36:14 ATM1 get IP:
03/25/2014 10:36:09 ATM1 start PPP
03/25/2014 10:36:09 ADSL Media Up !
03/25/2014 10:35:23 ATM1 stop PPP
03/25/2014 10:35:23 ADSL Media Down !
03/25/2014 10:33:02 If(ATM1) PPP connection ok !
03/25/2014 10:33:01 ATM1 get IP:
03/25/2014 10:32:56 ATM1 start PPP
03/25/2014 10:32:55 ADSL Media Up !
03/25/2014 10:32:10 ATM1 stop PPP
03/25/2014 10:32:09 ADSL Media Down !
Re: BB fine for months
25-03-2014 3:06 PM
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Re: BB fine for months
25-03-2014 5:07 PM
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Re: BB fine for months
25-03-2014 5:18 PM
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Re: BB fine for months
30-03-2014 10:43 PM
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Edit
It is still disconnecting when using my phone.
Re: BB fine for months
31-03-2014 11:08 AM
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The ticket has been returned to you to carry out some tests before we raise this to our suppliers. Please reply to the ticket with your findings and our Faults team will carry out a further investigation.
Re: BB fine for months
31-03-2014 4:01 PM
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03/31/2014 15:57:31 login success
03/31/2014 15:50:58 If(ATM1) PPP connection ok !
03/31/2014 15:50:57 ATM1 get IP:
03/31/2014 15:50:47 ATM1 start PPP
03/31/2014 15:50:47 ADSL Media Up !
03/31/2014 15:49:47 ATM1 stop PPP
03/31/2014 15:49:47 ADSL Media Down !
03/31/2014 15:02:48 If(ATM1) PPP connection ok !
03/31/2014 15:02:47 ATM1 get IP:
03/31/2014 15:02:41 ATM1 start PPP
03/31/2014 15:02:41 ADSL Media Up !
03/31/2014 15:01:55 ATM1 stop PPP
03/31/2014 15:01:55 ADSL Media Down !
03/31/2014 14:57:35 If(ATM1) PPP connection ok !
03/31/2014 14:57:34 ATM1 get IP:
03/31/2014 14:57:31 ATM1 start PPP
03/31/2014 14:57:31 ADSL Media Up !
03/31/2014 14:56:45 ATM1 stop PPP
03/31/2014 14:56:45 ADSL Media Down !
03/31/2014 14:55:50 192.168.2.3 login success
03/31/2014 14:55:35 NTP Date/Time updated.
03/31/2014 14:55:11 If(ATM1) PPP connection ok !
03/31/2014 14:55:10 ATM1 get IP:
03/31/2014 14:55:00 ATM1 start PPP
03/31/2014 14:55:00 ADSL Media Up !
03/31/2014 14:54:16 sending ACK to
Edit,
I notice when my phone is in the base the upstream noise is 8, and when I am using it, it drops to 1. Usually it is a steady 6. It is also coming up with "timeout in LCP and CHAP" negotiations.
Re: BB fine for months
01-04-2014 11:43 AM
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Re: BB fine for months
07-04-2014 4:30 PM
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Re: BB fine for months
07-04-2014 4:56 PM
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Here's your connection graph, as requested:
<img src="http://community.plus.net/visualradius/generated/image13968861525382.png"/>
Re: BB fine for months
07-04-2014 6:08 PM
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Monday the 31st was a bad day but that was my fault as I found it amusing that the router lost connection every time I pressed to get a dial tone.
Another strange thing was that even though I was losing connection a lot my profile stayed roughly the same, so the DLM never seemed to kick in which is a good thing.
Re: BB fine for months
10-04-2014 2:25 PM
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Edit:
.....and now the noise has stopped again.
The BTOR engineer said there was no problem, so next time, the engineer should go to the exchange instead of here, as the problem is nothing to do with my setup, it is to do with something outside my property.
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