BB Essential £6.99 ???
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- Re: BB Essential £6.99 ???
BB Essential £6.99 ???
26-10-2008 10:47 AM
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http://www.plus.net/residential/?home=resindextop
the smallprint disclaimer at the bottom which states 'Broadband £6.99 + Phone £10 = £16.99 a month' is easily missed. So why isnt this actual price shown on the main page since the BB part can't be sold seperately.
I only mention it because I almost fell for it when looking for a cheap basic package for a family member. I had to go back looking for the small print before I realised !!
Re: BB Essential £6.99 ???
26-10-2008 3:57 PM
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The way it is laid out on the page you linked to is quite clear. The broadband products are shown with the price of each for comparison. The home phone price which is part of the "Essential" package is clearly shown and there is no attempt to mislead a purchaser.
Re: BB Essential £6.99 ???
26-10-2008 4:05 PM
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Re: BB Essential £6.99 ???
26-10-2008 4:13 PM
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In the Row headed "Product Name and Monthly Cost", The Essential Package is priced at £6-99. It is not the Broadband component of the Essential Package that is priced at £6-99. Also note that the other "Options" are suffixed "Broadband" and not Package. It matters not that there is a symbol referring to the footnote! The layout of the table is intended to grab the attention of the reader with the £6-99 Price.
Also, the table has a LOUD Green tick indicating that Home Phone is included.
This is not what I expect of (the New) PlusNet. You should not be proud of this!
Re: BB Essential £6.99 ???
26-10-2008 4:56 PM
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All four products are under the banner "Broadband Products". 'Essential' is a hybrid package, and should be labelled and marketed as such.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: BB Essential £6.99 ???
26-10-2008 5:35 PM
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I never really look twice at cheap offers since you always get what you pay for with broadband, if its cheap its likely overloaded and slow or comes with some draconian restrictions on usage.
Re: BB Essential £6.99 ???
26-10-2008 5:41 PM
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Quote from: RichRich Well sadly enough honesty doesn't attract people.
I'm surely not alone in being attracted to PN largely because of its honesty.
Unfortunately I think they've got it wrong on this one.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: BB Essential £6.99 ???
26-10-2008 6:16 PM
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But think PN could easliy come up with somthing to replace the green tick on home phone.
Re: BB Essential £6.99 ???
26-10-2008 6:20 PM
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Re: BB Essential £6.99 ???
26-10-2008 6:51 PM
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it doesn't matter how much the BB (£6.99) part is as it can't be ordered on its own, so why advertise it.
Using that logic why not have the broadband element priced at £1.99 (surely even more attractive) and small print disclaimer state 'Broadband £1.99 + Phone £15 = £16.99 a month'
the end result is exactly the same, the package will still cost £16.99
Re: BB Essential £6.99 ???
26-10-2008 6:52 PM
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Quote from: Oldjim Actually it is a bit misleading if you don't look at the small print at the bottom.
Yes, that's true. Just as it would be misleading if you didn't read the prices, or you ignored the lines that make the boxes and seperate the packages.
Why would you not read the bit at the bottom of the box that is linked by the symbol next to the price? It's quite conventional to keep things neat and presentable using this method. I wouldn't call it small print either. On my screen it is a standard size of font for that page and I see from Oldjim's screendump that it appears the same on his browser too.
Re: BB Essential £6.99 ???
26-10-2008 6:53 PM
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Quote from: bobbygeorge why not have the broadband element priced at £1.99
Because the phone element can be ordered on its own for 9.99.
Re: BB Essential £6.99 ???
26-10-2008 6:57 PM
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The apparently identical and mandatory phone package is £9.99 - or is there a subtle difference costing 1p?
Apart from that it's pretty (blatantly?) obvious what it is.
Re: BB Essential £6.99 ???
26-10-2008 6:59 PM
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Re: BB Essential £6.99 ???
26-10-2008 7:19 PM
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the point he was making is a simple one .. and since the home phone 'tick' is already included would it not be clearer to state £16.99 in the 'MONTHLY COST' section !!!!
no need for any symbols then, surely much clearer or 'neat and presentable' as you say.
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