Awful Downstream Speeds!
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Awful Downstream Speeds!
21-03-2013 3:45 PM
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Re: Awful Downstream Speeds!
21-03-2013 3:48 PM
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http://www.speedtest.net/results.php?sh=b9476b9e78f7a717356d744778702ab7&ria=0
Re: Awful Downstream Speeds!
21-03-2013 4:53 PM
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Re: Awful Downstream Speeds!
21-03-2013 4:58 PM
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Speed has increased slightly....
Re: Awful Downstream Speeds!
21-03-2013 5:02 PM
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Have you managed to find anyone else on your exchange with the same problem? Does your friend with the home hub have fibre too?
Re: Awful Downstream Speeds!
21-03-2013 5:07 PM
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Only the GF's parents that I know of, and they're away on holiday. However the GF has a key to their house and we're going to be popping round to check at around 7 this evening. Several other people I know have broadband, and everything is fine for them, but they're not on fibre
Re: Awful Downstream Speeds!
21-03-2013 5:51 PM
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Will be interesting if your GF's parents have normal speeds. Not sure what PN would do then....
Re: Awful Downstream Speeds!
21-03-2013 5:54 PM
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Re: Awful Downstream Speeds!
21-03-2013 5:56 PM
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Re: Awful Downstream Speeds!
22-03-2013 9:23 AM
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Still nowhere near my profile though - Profile for your line is - 72.53 Mbps
Here's hoping there is some information available today.
Re: Awful Downstream Speeds!
22-03-2013 9:29 AM
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Could you update your Fault Ticket with your engineer availability please and we'll take a look at what dates we can get an engineer out for you.
Re: Awful Downstream Speeds!
22-03-2013 9:41 AM
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I have to go out now, but when I get back I'll give you a call because, as I said previously, I don't think an engineer coming here is going to tell us anything we don't already know from the last one's visit less than 10 days ago.
This is looking very much like congestion.
Attached is a small overnight graph, with the hourly average of auto speedtests running every 10 - 15 minutes...
Re: Awful Downstream Speeds!
22-03-2013 9:48 AM
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P.S - I've taken personal ownership of your ticket so if you send a response it shouldn't be too long before I get back to you.
Re: Awful Downstream Speeds!
22-03-2013 11:46 AM
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Roll on next week
Re: Awful Downstream Speeds!
22-03-2013 11:55 AM
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yet the funny thing is, i was with sky unlimited a while back and i turned my router off when pc was not in use, and i constantly got normal speeds of around 13-17mb?
someone is wrong i guess, because if the statement above was true, then the speeds i had with sky would not have been constant
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- Re: Awful Downstream Speeds!