Automatic configuration problem...
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Automatic configuration problem...
08-03-2008 2:38 PM
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Last night i lost broadband online i used PlusNet Broadband Your Way Option 2 (Monthly Contract)...i use dial up now..Thats because i got small virus on my pc...... i need auto configuration.....so i did try Connection Details on Plusnet to setup Internet Setting from Automatic configuration but its not working. :(.....any chance if you give me auto configuration or CD?
I would be grateful if anyone could help me.
thank you
Duncan
Re: Automatic configuration problem...
08-03-2008 3:38 PM
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I can see you've called our helpdesk, did they manage to help? I've tried to call you also but unfortunately your line is engaged. If you let me know when you're available I could call and see if we can sort out what's wrong? Unfortunately we don't have any auto set up files I'm afraid.
Re: Automatic configuration problem...
08-03-2008 3:42 PM
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so its solved.
Re: Automatic configuration problem...
08-03-2008 7:38 PM
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Bob Pullen
Plusnet Product Team
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Re: Automatic configuration problem...
09-03-2008 10:51 AM
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Re: Automatic configuration problem...
11-03-2008 10:30 PM
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Quote from: Bob We're aware that the auto-configuration hyperlink is broken. We've had an internal problem open on it for a while
Have you repair auto-configuration hyperlink done?
Re: Automatic configuration problem...
02-04-2008 11:22 PM
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Because i used dail up now...i need auto-configuration hyderlink for my broadband ASAP!
OR give me a link for Auto-configuration hyderlink please?
thank you.
Re: Automatic configuration problem...
03-04-2008 10:06 PM
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The problem is still open (Problem ID 44576). I suspect it's simply a case of .ins configuration files not being compatible with IE7 though. have you tried configuring the dial up connection manually?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Automatic configuration problem...
03-04-2008 10:50 PM
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Quote from: Bob Dunc,
The problem is still open (Problem ID 44576). I suspect it's simply a case of .ins configuration files not being compatible with IE7 though. have you tried configuring the dial up connection manually?
yeah i have done with broadband, i was looking at my connecting setting...then setup broadband online.....done....its fine now...thanks god.
Re: Automatic configuration problem...
03-04-2008 10:59 PM
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Quote from: Dunc its fine now...thanks god.
Glad to hear it!
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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- Re: Automatic configuration problem...