At what point should I start asking questions...
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At what point should I start asking questions...
24-03-2009 10:25 AM
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I wasn't expecting 20mb down but thought I would at least get somewhere nearer 6 or even 8 down.
I am just past my ten days
I have also attached some screen shots of my ADSL status and also my BT test results.
Do you think that i should be asking questions about my speeds or is that what I should be expecting?
Thanks
Chris
Re: At what point should I start asking questions...
24-03-2009 10:31 AM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: At what point should I start asking questions...
24-03-2009 10:31 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: At what point should I start asking questions...
24-03-2009 10:37 AM
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Thanks for pointing it out though.
Re: At what point should I start asking questions...
24-03-2009 10:50 AM
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Re: At what point should I start asking questions...
24-03-2009 10:55 AM
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Re: At what point should I start asking questions...
24-03-2009 11:06 AM
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Re: At what point should I start asking questions...
24-03-2009 11:26 AM
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If you look at one of your invoices I would expect it to include something like (with the dates reflecting your billing period):
Quote Max Premium (PT001) charge for the period 03/03/2009 to 02/04/2009 £6.81 £1.02 £7.83
If that is the case you need to contact Plusnet to get that removed from your account as they don't have to pay extra to BT for the faster upload on 21CN. See the first few posts in http://community.plus.net/forum/index.php/topic,70935.0.html
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: At what point should I start asking questions...
24-03-2009 11:54 AM
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So if I could get 0.8 up on ADSL Max should I get the same now?
Re: At what point should I start asking questions...
24-03-2009 2:37 PM
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Have you PM'd Jameseh as ASBO DOG suggested?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: At what point should I start asking questions...
24-03-2009 3:11 PM
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Re: At what point should I start asking questions...
24-03-2009 3:50 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: At what point should I start asking questions...
24-03-2009 3:57 PM
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i am guessing there is more wrong here than just my upload being capped because my download is very low, once again after reading around i have found that I should be expecting speeds of between 7mb and 9mb
Anyway will PM jamesh to see if I am being capped.
Thanks everyone - I will let you know what happens.
Re: At what point should I start asking questions...
24-03-2009 6:38 PM
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my dg834g lets you force which adsl mode to use. the options are auto,adsl,adsl2,adsl2+
have you not got somthing simlar.
Re: At what point should I start asking questions...
24-03-2009 6:45 PM
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