Are Plusnet blocking ports for uTorrent?
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Are Plusnet blocking ports for uTorrent?
24-03-2008 8:29 PM
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Thanks.
Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 8:48 PM
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I have been seeing a similar issue, but it has been getting better gradually.
Andy
Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 9:15 PM
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Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 9:28 PM
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Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 9:32 PM
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B.
Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 9:59 PM
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Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 10:20 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 10:54 PM
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Quote from: Azagoth my mate, ....., got his completely free
It will only be free if he stays with PN for a year.
You could probably get one too under the same terms.
Maybe it's more obvious for new signups?
Re: Are Plusnet blocking ports for uTorrent?
24-03-2008 11:23 PM
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On review, I can see that you did indeed raise a request in relation to the modem, to which our support team responded. Unfortunately, we didn't hear back from you and as a result could not proceed.
We can should you wish proceed still with this, supply the modem on your product on the deferred basis offered. Unlike the response at the time, the postage and packaging is £6.99 which is the only change to the response provided in your ticket.
In regards to your problems, having inspected the account there are no problems found with your account. Correct local and BT profiling is in place, you are connected and we can see the reconnects. There is no logical reason behind your inability to use this as no blocks are in place.
Re: Are Plusnet blocking ports for uTorrent?
25-03-2008 1:33 AM
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Why is it some customers, hell I'm the one who referred him to Plusnet in the first place, seem to get different treatment?
Re: Are Plusnet blocking ports for uTorrent?
25-03-2008 8:32 AM
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The truth is that your friend should have been charged for the postage. The fact that he wasn't means that someone here made a mistake, it's as simple as that.
Again, if you would like to receive a free router, we'll be more than happy to get one sent out to you if you don't mind our taking the £6.99 as a postage charge.
Re: Are Plusnet blocking ports for uTorrent?
26-03-2008 10:31 PM
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Re: Are Plusnet blocking ports for uTorrent?
26-03-2008 10:51 PM
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Try disabling any software firewalls and anti-virus apps which can sometimes have their settings corrupted.
Try reinstalling your modem drivers.
Do you have alternate modem/router you can try?
Re: Are Plusnet blocking ports for uTorrent?
27-03-2008 10:07 AM
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I have no idea how the settings came to be changed, but it might be worthwhile checking on your set up. Incidentally there are full instructions on the Port Forwarding site which can be accessed from the error screen in uTorrent, which comes up when you test whether a specific port is open.
Hope this helps.
Ken
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