Appointment Question (Fibre)

[#1]

Hello Plusnet,
At the point of order I requested an engineer appointment of AM on the 01.05.2013. Today I have received a text saying my broadband will be activated at midnight on the 02.05.2013. Shouldn't these be the other way around as I thought the engineer tests the connection at the end of his installation?
Cheers,
MM

[#2]

I asked the same question when i was waiting, don't worry it will be live when the engineer visits, its just some auto generated email.

[#3]

As droffy says, it's an email anomoly within PN of which they are well aware & have promised to fix.......................................one day.
Welcome to PN, it's a great product with superb 5* support.

[#4]

I found on the day of the engineer visit, my router's internet light stayed red. I had to ring Plusnet to activate my account. Took around an hour.

[#5]

Cheers everyone! I'm moving from BE who had a strong community presence and looks like it is the same here.

[#6]

I've just moved from Be also, just had fibre activated today. Speeds are night and day compared to my old speeds  :D. Really happy with Plusnet so far.

[#7]

Welcome aboard guys