Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
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Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 9:29 AM
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So I hard wired the atv2 to the router and all is fine.
Buuuut....my iPad won't connect to the screen sharing(iteleport) and my remote app on wont work.
Seems to be some sort of wifi issue here, but that's the limit of my knowledge.
I have read that there may be a 802.11n signal in this new unit...and my g only devices (powerbook) might be skittling the connection between my iPad and my router?
Can anyone help?
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 10:04 AM
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It sounds like the firmware on the v8 needs upgrading for that to work properly for you.
I should be able to arrange for a remote update to be carried out from here, just to warn you it may involve 10-15 minutes of downtime whilst we do it.
I'll go and speak to the relevant people at this end and will get back to you ASAP.
Adam.
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 10:35 AM
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What information do you need from me?
Or can I do it myself?
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 10:39 AM
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I shouldn't need any info from you, I should have all I need on your account. It does need to be done from here too, no problem I'll get it done around 12.30 for you in that case. I'll give you a nudge as soon as I know that it's completed.
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 10:46 AM
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Thanks for that.
D.
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 11:14 AM
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Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 11:19 AM
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Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 11:26 AM
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Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 1:22 PM
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Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 1:51 PM
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Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 4:48 PM
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Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 5:16 PM
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LB
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 5:34 PM
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Unfortunately the serial number for the router isn't on your account, so I can't do the upgrade tonight for you I'm afraid. We'll be in touch again tomorrow to sort this, sorry about that.
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
27-07-2011 7:48 PM
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Quote Or can I do it myself?
Yes you can as long as you have access to a pc running Windows, see instructions here http://community.plus.net/library/hardware/how-to-upgradedowngrade-the-firmware-on-the-thomson-585v7...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Apple TV 2 and teleport Stopped working when I switched to TG585v8 from v7
28-07-2011 8:17 AM
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Cheers
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