Another customer with ridiculously low speeds..
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Another customer with ridiculously low speeds..
18-01-2013 10:23 AM
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So as to try and figure out what is going wrong i have no idea rung C/S yesterday on the phone 30 minutes just to try to see if i could get any kind of bearing on the issue C/S told me i was provisioned 80/20 but this is just ridiculous please please help it seem's so unfair here is my stats via speedtest.net..
Re: Another customer with ridiculously low speeds..
18-01-2013 10:55 AM
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Re: Another customer with ridiculously low speeds..
18-01-2013 11:16 AM
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17.24 (Mbps) Down
2.53 (Mbps) Up
Ping Latency(ms) 22.75
Re: Another customer with ridiculously low speeds..
18-01-2013 11:59 AM
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Re: Another customer with ridiculously low speeds..
18-01-2013 12:39 PM
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FAQ
1. Best Effort Test: -provides background information.
Download Speed
17 Mbps
0 Mbps 17.34 Mbps
Max Achievable Speed
Download speedachieved during the test was - 17 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-17.34 Mbps .
Additional Information:
IP Profile for your line is - 17.34 Mbps
2. Upstream Test: -provides background information.
Upload Speed
2.52 Mbps
0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 2.52Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps
Re: Another customer with ridiculously low speeds..
18-01-2013 1:00 PM
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Re: Another customer with ridiculously low speeds..
18-01-2013 1:09 PM
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Re: Another customer with ridiculously low speeds..
18-01-2013 1:25 PM
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Re: Another customer with ridiculously low speeds..
18-01-2013 1:26 PM
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Re: Another customer with ridiculously low speeds..
18-01-2013 2:10 PM
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hope the speed issue is resolved for us...
Re: Another customer with ridiculously low speeds..
18-01-2013 2:30 PM
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It looks like your connection is dropping @Edzashed so we'll need to focus on getting that issue fixed. So @abhijack that's not the same type of issue that's affecting yourself.
Adam
Re: Another customer with ridiculously low speeds..
18-01-2013 4:49 PM
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Re: Another customer with ridiculously low speeds..
19-01-2013 9:22 AM
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Re: Another customer with ridiculously low speeds..
19-01-2013 11:00 PM
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Re: Another customer with ridiculously low speeds..
20-01-2013 1:08 AM
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- Re: Another customer with ridiculously low speeds....