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Another activation query
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Another activation query
04-12-2012 2:40 PM
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Hi , I recently signed up for broadband and was told the order will be complete by 5th Dec. However when I called yesterday was informed it will be complete today. However doesnt look like the setup is complete or the service is activated.
When I connect the router , the internet light stays on with a RED light and i get a message on the browser from BT wholesale website stating there might be a issue with credentials or the provider might not have setup correctly. Any help would be appreciated as I was planning to work from home tomorrow , Thanks
When I connect the router , the internet light stays on with a RED light and i get a message on the browser from BT wholesale website stating there might be a issue with credentials or the provider might not have setup correctly. Any help would be appreciated as I was planning to work from home tomorrow , Thanks
Message 1 of 4
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Re: Another activation query
04-12-2012 2:45 PM
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Hi there,
I've just checked your order and it's now showing as complete.
I'm about to activate your account which should allow you to connect within a few minutes.
Let us know if you have any problems and I'll look out for a reply from you.
Adam.
I've just checked your order and it's now showing as complete.
I'm about to activate your account which should allow you to connect within a few minutes.
Let us know if you have any problems and I'll look out for a reply from you.
Adam.
Message 2 of 4
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Re: Another activation query
04-12-2012 9:08 PM
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Thank you , able to connect now
Message 3 of 4
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Re: Another activation query
05-12-2012 10:00 AM
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Message 4 of 4
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