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Annex M upload speeds less than 900K
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Annex M upload speeds less than 900K
14-01-2014 9:05 AM
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Can I please get a response to my business post
http://community.plus.net/forum/index.php/topic,122190.0.html
or my ticket. #79636669
If I don't get some movement today I'm cancelling the DD ....your support is dire!
http://community.plus.net/forum/index.php/topic,122190.0.html
or my ticket. #79636669
If I don't get some movement today I'm cancelling the DD ....your support is dire!
Message 1 of 7
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Re: Annex M upload speeds less than 900K
14-01-2014 9:20 AM
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no need to start a new thread.
continue your discussion on the existing thread.
continue your discussion on the existing thread.
Message 2 of 7
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Re: Annex M upload speeds less than 900K
14-01-2014 9:26 AM
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hmmmm is that a joke? Strat moves it over to the business board and no response whatsover. No response to my ticket either. Do not move this thread until I get some movement on my issue!
dick:quote
dick:quote
Message 3 of 7
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Re: Annex M upload speeds less than 900K
14-01-2014 9:28 AM
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It just confuses things when people open multiple threads about the same issue.
I hope PN get back to you quickly, they should do - particularly as you're a business customer.
I hope PN get back to you quickly, they should do - particularly as you're a business customer.
Message 4 of 7
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Re: Annex M upload speeds less than 900K
14-01-2014 9:34 AM
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Quote from: art15t hmmmm is that a joke? Strat moves it over to the business board and no response whatsover. No response to my ticket either. Do not move this thread until I get some movement on my issue!
no it's not joke.
Message 5 of 7
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Re: Annex M upload speeds less than 900K
14-01-2014 9:46 AM
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Quote from: AndyH It just confuses things when people open multiple threads about the same issue.
I hope PN get back to you quickly, they should do - particularly as you're a business customer.
As no ones looking at my initial post I fail to see how we're confusing matters here. I'm paying an extra £10+VAT per month for Annex M and not getting the service I've paid for. Now maybe that's to do with all the inital problems (not mine or PN's fault but some numpty OR engineer) and line training but if this is the case then someone needs to do a SNR reset. The line's now fine, the router is set correctly and I just need some assistance. I've been waiting since last Friday for a futher update and support but nothings happening and I don't think it too much to ask or I'm being unreasonable
Message 6 of 7
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Re: Annex M upload speeds less than 900K
14-01-2014 9:48 AM
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Locked in favour of http://community.plus.net/forum/index.php/topic,122190.msg1061447.html#msg1061447 where it has been picked up
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