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Again and Again and Again

dennisb66
Grafter
Posts: 371
Registered: ‎01-08-2007

Again and Again and Again

Angry I have just raised a ticket for the 3rd time this month .Today my speed dropped dramatically again.Well I have just about had enough and seriously considering that it's maybe time to move on. Cry
Router Stats
WAN PPPoA 45801 50429 0 577 1740 04:48:40
LAN 10M/100M 258599 0 0 37 0 387:43:47
WLAN 11M/54M 2148452 2062040 0 1017 251 387:43:38

ADSL Link Downstream Upstream
Connection Speed 160 kbps 448 kbps
Line Attenuation 55 db 15.5 db
Noise Margin 9 db 18 db

BT Speed Test
WAN PPPoA 45801 50429 0 577 1740 04:48:40
LAN 10M/100M 258599 0 0 37 0 387:43:47
WLAN 11M/54M 2148452 2062040 0 1017 251 387:43:38

ADSL Link Downstream Upstream
Connection Speed 160 kbps 448 kbps
Line Attenuation 55 db 15.5 db
Noise Margin 9 db 18 db

Hope I haven't got to put up with this for another week.
7 REPLIES 7
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Again and Again and Again

HI dennisb66,
Can you confirm whether you're in the test socket and have tried changing the microfilter. Once you have I'll do some checks for you.
Jojo Smiley
dennisb66
Grafter
Posts: 371
Registered: ‎01-08-2007

Re: Again and Again and Again

Hi jojo
          Yes still in main test socket.Have just changed filter as requested.
BT Speed Test
Download speedachieved during the test was - 687 Kbps
For your connection, the acceptable range of speeds is 200-1000 Kbps.
Additional Information:
Your DSL Connection Rate :2720 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 750 Kbps
I have had no reply from yesterays ticket yet. Wave your magic wand Jo, ha ha
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Again and Again and Again

Hi dennisb66,
Sync speed is a lot better with that configuration. If it stays like that the profile will soon lift.
Jojo Smiley
dennisb66
Grafter
Posts: 371
Registered: ‎01-08-2007

Re: Again and Again and Again

Yes I noticed that my connection rate had risen,do you think that all this time it was the filter causing the problem.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: Again and Again and Again

If that's the only thing that has changed then it may well have been.
Jojo Smiley
Denzil
Grafter
Posts: 1,733
Registered: ‎31-07-2007

Re: Again and Again and Again

You'd think that a simple electronic thing like a filter would last forever, but failing ones do seem to cause a fair number of problems.
ReedRichards
Seasoned Pro
Posts: 4,927
Thanks: 145
Fixes: 25
Registered: ‎14-07-2009

Re: Again and Again and Again

I think the number of problems caused by failing filters is minuscule by comparison to the number of problems caused by people forgetting to fit filters on all their telephones or on the phone line that goes to their sky box, or plugging the fax machine into the ADSL side of the filter or because they have had lots of extension sockets fitted, all with the bell wire connected.  I have seen all these whilst out and about on my travels fixing computers.
Of course, if dennisb66's original results were taken plugged into the test socket and only the filter has changed then it must be the filter.