Activation time?
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Activation time?
19-09-2009 4:18 PM
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Re: Activation time?
20-09-2009 5:48 PM
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IAn
Re: Activation time?
20-09-2009 5:59 PM
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Activation should take 5 working days. Delays are pretty rare these days tbh.
Re: Activation time?
21-09-2009 3:05 PM
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Here is the scenario, and i am only asking because of the various posts i have come across RE: moving home problems etc.
A friend of mine is going to take Plusnet Broadband, however perhaps someone could re-assure me that the will be no problems caused by the following.
1. He was with SKY, they were supposed to be activating his line at the weekend but failed and told him it would be 15 days before it would be ready. Due to this delay he cancelled the broadband before it was setup and therefor there has been NO broadband on the line before and therefor there is no MAC key.
2. It is a BRAND NEW house, only just had BT line connected.
3. His telephone number has moved from his old house, if there is a check anyone can make over the phone number to see if there arelikely to be any problems i am happy to PM them it!
Also, how accurate is the line speed estimate, i live in an 80 year old house and am further away to the exchange than his brand new house, and it states he will get 2.5MB where as i get 8MB
Any help appreciated, the last thing i want is to sing your praises then you duff it up and make me look bad!!!!
Re: Activation time?
21-09-2009 3:07 PM
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It'll be so much easier that way.
Re: Activation time?
21-09-2009 3:10 PM
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Re: Activation time?
21-09-2009 3:18 PM
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If the BT line has been activated and there is no tag from the Sky install, there should be no problems.
If you PM me the number I can check to see if the line is clear.
Re: Activation time?
22-09-2009 8:55 PM
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Re: Activation time?
22-09-2009 11:37 PM
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Re: Activation time?
23-09-2009 10:13 AM
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If you pay by Direct Debit only, we won't place the order until the Direct Debit Instruction is set up, which normally takes 5 working days. The broadband order then takes a further 5 working days to complete, so 2 weeks in total.
It's 5 working days (1 week) if you give us a credit or debit card to take the initial payment from.
Re: Activation time?
23-09-2009 11:03 AM
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Thank you.
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