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Activation Date

Posts: 1
Registered: ‎09-11-2016

Activation Date

Good morning,

I am confused about my broadband activation date. I got two diferents messages. The first one (02/11/2016) says : Your broadband sevice is due to become active by midnight on 09/11/2016. Please don't set up your router until we confirm your service is active. Yesterday I got the second one (08/11/2016) that says: Your broadband order has successfully completed. If you want more information, go to http;// Connection problem? Visit

So is my broadband already activated or not?


Many thanks.

Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Activation Date

I'm unable to find your account through the typical means. Could you please PM your username over?

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet