Account Payment Method Jammed
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Account Payment Method Jammed
18-09-2018 3:02 PM
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I tried updating my payment card details 7 days ago and ever since them I am getting a message to say that I cannot update my details within 24 hours..... support is virtually non-existent.... happy enough with PlusNet when there are no issues... but give them an issue to deal with and it's like trying to break into the bank of England to get any support.....
Re: Account Payment Method Jammed
19-09-2018 11:48 AM
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Thanks for getting in touch.
I am really sorry that you are having issues when trying to change your payment method.
I have looked through your account and as my response contains account specific details I have responded via a ticket on your account that you can view here
If you have any further questions feel free to get in touch.
- Warwick
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