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Accessing Plusnet abroad
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Accessing Plusnet abroad
21-10-2008 8:09 PM
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I have just returned from holiday in Turkey and, while there, tried to access the member site. I typed my member name and password correctly - I did double check that the Turkish keyboard wasn't giving me anything funny - several times and was consistently told that my userid and/or password were wrong. Why? Is Plusnet restricted in some way?
I'm just looking for information for future reference really, this event itself was no great problem.
Thanks for any information,
Tony Jollans
I'm just looking for information for future reference really, this event itself was no great problem.
Thanks for any information,
Tony Jollans
Message 1 of 6
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Re: Accessing Plusnet abroad
21-10-2008 8:21 PM
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You should not have any problems at all logging into the portal - Currently i am not working but am in Doha Airport waiting for my connecting flight (only 3hours and 50 minutes left ) I have just tried to login and i was able to login without any problems (checked 3 accounts ~ 2PN and 1 F9).
So i guess you only got the standard incorrect login details message? If so this is normally caused by either the wrong details or the wrong ISP in the drop down list.
Mark
PS please forgive any lack of English / spelling issues as i have been up for far too long to make sure i sleep on my next flight.
So i guess you only got the standard incorrect login details message? If so this is normally caused by either the wrong details or the wrong ISP in the drop down list.
Mark
PS please forgive any lack of English / spelling issues as i have been up for far too long to make sure i sleep on my next flight.
Message 2 of 6
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Re: Accessing Plusnet abroad
21-10-2008 8:42 PM
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Thanks for the prompt reply - at least I now know it should work.
I was very careful (after a couple of failures) to make sure I got the input absolutely correct (as displayed) but that doesn't mean it was correctly transmitted. I was using a kiosk PC with a Turkish version of Windows so there may be keyboard mapping and / or code page issues that came into play.
Hanging around at airports is one of the most boring experiences on the planet - I do try and avoid it but sometimes there isn't any choice. Hope it doesn't drag too much for you.
I was very careful (after a couple of failures) to make sure I got the input absolutely correct (as displayed) but that doesn't mean it was correctly transmitted. I was using a kiosk PC with a Turkish version of Windows so there may be keyboard mapping and / or code page issues that came into play.
Hanging around at airports is one of the most boring experiences on the planet - I do try and avoid it but sometimes there isn't any choice. Hope it doesn't drag too much for you.
Message 3 of 6
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Re: Accessing Plusnet abroad
21-10-2008 9:10 PM
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No problem.
I hope my time does not drag too much too! I booked these flights for the connections times (<1hour) though the flight times have been altered So i might be late for work tomorrow!
At least i have free wifi it's just a shame it must be on a 56k line which is shared by all passengers! - Also i got a error message which i have no idea why i got it!
I hope my time does not drag too much too! I booked these flights for the connections times (<1hour) though the flight times have been altered So i might be late for work tomorrow!
At least i have free wifi it's just a shame it must be on a 56k line which is shared by all passengers! - Also i got a error message which i have no idea why i got it!
Message 4 of 6
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Re: Accessing Plusnet abroad
21-10-2008 9:14 PM
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Feeble excuse Mark
Message 5 of 6
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Re: Accessing Plusnet abroad
21-10-2008 9:33 PM
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Don't Qatar block most things? (had trouble in my day job with people in Qatar trying to access servers I support, tried everything to get them through but no joy)
I gather most Gulf states have a rather err , robust security policy
I gather most Gulf states have a rather err , robust security policy
Message 6 of 6
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