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'About your broadband speed' email
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- Re: 'About your broadband speed' email
'About your broadband speed' email
24-07-2014 3:09 PM
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So it's been two weeks since I joined Plusnet (excellent experience so far :)) and I the received the 'About your broadband speed' email. Thing is, whilst it shows the correct 'Current line speed', it lists my 'Estimated line speed' as 17Mbps which is a long way off the 69Mb that is shown on my portal (and always has since joining).
Can someone confirm that this is a typo (the 17Mbps, that is ::))
Can someone confirm that this is a typo (the 17Mbps, that is ::))
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Re: 'About your broadband speed' email
24-07-2014 3:10 PM
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It is in fact a typo, I'm just looking for the problem on this...
It's providing the ADSL rate instead of the Fibre rate - apologies for that!
It's providing the ADSL rate instead of the Fibre rate - apologies for that!
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Re: 'About your broadband speed' email
24-07-2014 3:13 PM
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That was a quick response! Thanks for the clarification... although I was never really in doubt
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